The Trials and Tribulations of Experience Management with Amit Ahuja (Adobe), Julie Larson-Green (Qualtrics), Peter Reinhardt (Segment)

As companies gather more data about their customers and employees, it should theoretically improve their experience, but myriad challenges face companies as they try to pull together information from a variety of vendors across disparate systems, both in the cloud and on prem. How do you pull together a coherent picture of your customers, while respecting their privacy and overcoming the technical challenges? We’ll ask a team of experts to find out.

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